Shipping policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping policy.
Shipping Range
Countries We Ship To:
Currently, we ship to all locations within the United States.
Future Expansion:
We are actively working toward expanding shipping to additional international regions.
Shipping Costs
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United States: Free shipping on all orders
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No Hidden Fees: All shipping costs are clearly displayed at checkout
Order Processing Time
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Processing Time: 1–3 business days
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Business Days: Monday to Saturday
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Order Cut-Off Time: 2:00 PM (GMT-05:00) Eastern Standard Time (New York)
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Weekend Orders: Orders placed on weekends will be processed on the next business day
Estimated Transit Time
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Delivery Time: 5–7 business days
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Shipping Days: Monday to Saturday
Please note that delivery times are estimates and may vary due to external factors such as weather conditions, customs procedures, or carrier delays.
Shipping Process
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Courier Services: DHL and FedEx
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Insured Shipments: All orders are fully insured
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Lost or Damaged Packages: Please contact our support team immediately so we can assist you
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Eco-Friendly Packaging: We strive to use sustainable and environmentally responsible packaging materials whenever possible
Additional Processing Information
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Orders may occasionally take 2–4 business days to process before shipment.
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Once your order has shipped, you will receive a tracking number via email.
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If you do not receive a tracking email or the tracking number is not updating, please contact us — we will resolve it promptly.
📧 Support Email: support@rustiracraft.com
Unexpected Delays
In rare cases, shipping may take longer than the estimated timeframe. This may occur when:
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Packages are handed over to local postal carriers
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Weather conditions affect transportation
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Carrier operational delays occur
If your package is taking longer than expected, please contact us and we will assist you with any situation within our control.
Contact
If you have any questions or need further assistance, please feel free to contact us.
We are online 24/7.
📧 Email: support@rustiracraft.com
📍 Address: 117 S Lexington Street, STE 100, Harrisonville, Missouri, 64701, United States