Modify/Cancel Order Policy
At Rustiracraft, every piece is handcrafted with care, and we work hard to begin processing orders as quickly as possible to ensure timely production and delivery.
If you need to modify or cancel your order, please contact us within 24 hours of placing your purchase.
How to Modify or Cancel an Order
You may contact our support team through:
- The Contact Us page on our website
- Email: support@rustiracraft.com
After the 24-hour period, your order may already have entered production or shipment preparation. Once this process has begun, we may no longer be able to accommodate changes or cancellations.
Shipping Address Accuracy
Please carefully review your shipping address before completing checkout.
Rustiracraft is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided at checkout.
If a package is returned due to an incorrect address, we will gladly assist in reshipping the order to the corrected address. Additional reshipping fees may apply depending on the shipping carrier and destination.
Contact Information
If you have any questions or need further assistance, please feel free to contact us.
We are online 24/7.
📧 Email: support@rustiracraft.com
📍 Address: 117 S Lexington Street, STE 100, Harrisonville, Missouri, 64701, United States